Help your customer get off to a good start with a conversation-based assessment assistant

Journl PatientRoute

Journl PatientRoute is a conversation-based visit assistant that can perform the initial screening.
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This alleviates the citizen's perceived waiting time and ensures qualified and efficient dialogs in the subsequent visit - so clinicians can focus on making good decisions based on data.
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Journl PatientRoute supports most data integrations, ensuring seamless connectivity with existing healthcare systems.

Here's how it works:

1. The citizen calls

The citizen is welcomed on the phone with a voice message explaining what is about to happen

2. AI investigation via. SMS

Our AI agent communicates with the patient via. SMS and clarifies what the issue is, what symptoms are present and to what degree.

3. Patient data directly in the clinic's own system

Data from the conversation is readily available for the clinician to decide what to do next with the patient.

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Reduce the number of patient contacts without compromising quality

By allowing the AI Visit Assistant to collect information about symptoms, needs and expectations, clinicians can focus on making good decisions based on data.

The AI Visit Assistant is trained to talk to patients and caregivers about symptoms, health conditions and emotions.

Get data into the systems you already use - without starting from scratch

Journl's data integrations make it easy to work with healthcare data and connect it with healthcare applications.

Seamlessly connecting with existing healthcare systems improves the overall efficiency of the healthcare sector - which benefits everyone.

A better experience for everyone

Patients experience shorter waiting times, which reduces frustration and improves the patient experience.

Clinicians can be more efficient when meeting patients, as they know in advance what situation to expect.

Automated triage can support the healthcare system and improve the experience in multiple areas - for both patient and clinician.

Standardized patient data collection

Journl stores patient data according to FHIR - a framework of standards and specifications in the healthcare sector developed by the Danish Health Data Authority and MedCom.

In other words, Journl is ready to be part of and deliver data to virtually all other Danish and international healthcare systems.